Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. The Hub International will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within ten days after the confirmation.

Please return your purchase to the following address:
The Hubshop Sdn Bhd
Wisma Takada, Jalan Gaya, City Centre Kota Kinabalu
Kota Kinabalu, Sabah.



Please contact us at or +6010-285 0778 if you have any questions or doubts.